See the tool your agents use in real time — and the operational picture it builds for you in the background.
When every agent uses the tool, you stop guessing about what's happening in your agency. You get full visibility into performance, sentiment, and opportunity — across every conversation, every day.
Conversations observed, case notes generated, and performance scores across your entire team — updated continuously.
Conversations, RTG interaction rates, case note usage, sentiment scores, and adoption — all in one view.
| Agent | Conversations | Avg Time | RTG Interaction % | Case Note % | Sentiment | Adoption |
|---|---|---|---|---|---|---|
AGAgent 1 |
193 | 3m 57s | 37% | 37% | 92 | 88 |
AGAgent 2 |
163 | 5m 18s | 3% | 3% | 85 | 72 |
AGAgent 3 |
147 | 3m 20s | 4% | 4% | 94 | 91 |
See which RTG cards were shown, which agents acted on them, and which opportunities were dismissed.
Agency-wide sentiment tracking and contact driver breakdown — so you always know how customers are feeling and why they're calling.
Know how your agents are engaging, what guidance they're using, and where the gaps are — without shadowing a single call.
When it's time to develop an agent, you have interaction rates, sentiment scores, and contact drivers telling you exactly what to address.
Objection trends, dismissed opportunities, low acknowledgement rates — you see them at the agency level before they show up in your results.
That's incredible. I've never seen anything guide agents in real time like this.
I can't be on every call. This solves that.
The difference is it's prompting what to say during the call, not after.
We'll walk through your team, your workflows, and show you exactly what this looks like in your environment.